Registered Office & Mail Policy (ROMP)

Address Covered: 24-26 Arcadia Avenue Fin009, London, United Kingdom, N3 2JU

This Registered Office & Mail Policy (ROMP) governs the use of the Registered Office Address (ROA) provided by LAUNCHESE LTD (the "Agent"). This service is designed exclusively for the receipt of official statutory mail, and its usage is subject to the strictest adherence to the terms herein, the Master Services Agreement (MSA), and the Acceptable Use Policy (AUP).

1. AML/KYC Compliance and Address Gating

The provision and continued use of the Registered Office Address are conditional upon the Client meeting and maintaining all Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance requirements of the Agent, as mandated by the Money Laundering Regulations 2017 (MLR 2017).

1.1. Pre-Use Verification Requirement (Address Gating)

The ROA address must not be used by the Company, its directors, or stakeholders in any public filing, stationery, or online presence until the Agent has issued written confirmation that:

a. All directors, PSCs (Persons with Significant Control), and associated stakeholders have passed identity, Politically Exposed Person (PEP), and Sanctions List screenings.

b. All required identity and address documentation has been provided and verified.

1.2. Enhanced Due Diligence (EDD)

The Agent reserves the right to request Enhanced Due Diligence (EDD) documentation, including verification of the Source of Funds (SOF) and Source of Wealth (SOW), particularly for non-resident directors or companies linked to high-risk jurisdictions. Failure to provide satisfactory SOF/SOW documentary evidence and explanations upon request constitutes a material breach and grounds for immediate termination without refund.

2. Scope of the Registered Office Address Service

The ROA is a legal necessity for the Company under the Companies Act 2006 (Section 86) and is strictly limited to the receipt and handling of Statutory Mail.

2.1. Statutory Mail Defined

The service covers correspondence originating exclusively from UK government bodies addressed to the Company. This includes letters from:

* Companies House (CH)

* HM Revenue & Customs (HMRC)

* The Pensions Regulator

* The Intellectual Property Office (IPO)

* The Office for National Statistics (ONS)

* The UK Judiciary System (Courts, Tribunals), subject to fair usage.

2.2. Prohibited Commercial and Non-Statutory Use

You must not use the ROA for any purpose other than receiving Statutory Mail. Prohibited uses include:

a. General Business Address: Using the ROA as the Company's principal trading address, correspondence address, or a customer service contact point on websites, invoices, or marketing materials.

b. Non-Statutory Mail: Receiving any mail that is not from the government bodies listed above, including consumer complaints, banking correspondence, supplier invoices, junk mail, magazines, or general business letters.

c. Parcels and Goods: Receiving parcels, packages, or oversized items (e.g., anything larger than standard A4 correspondence, bank cards, or chequebooks). The Agent reserves the right to refuse acceptance or dispose of such items immediately at its sole discretion, without liability.

3. Mail Handling, Disposal, and Liability (Mitigating Trading Standards Risk)

3.1. Authorisation to Open Mail

You grant the Agent explicit and mandatory authorisation to open, sort, log, and inspect any mail received at the ROA for the purpose of verifying that it constitutes Statutory Mail, determining its appropriate handling, and facilitating its electronic delivery.

3.2. Handling of Non-Statutory Mail

To prevent the ROA from being used to shield companies from consumer claims or legal service, all mail identified as Non-Statutory Mail (including consumer complaints) will be handled strictly as follows:

a. The Agent will attempt to notify You of the item's existence.

b. The item will be held for a maximum period of 14 calendar days to allow You to provide an alternative commercial address or purchase an approved Business Address Service.

c. If the matter is not resolved within 14 days, the mail will be, at the Agent's sole discretion, securely disposed of or returned to the sender.

3.3. Liability for Mail Disposal

The Agent accepts no legal responsibility for any consequence (including regulatory fines, administrative actions, or the Company being struck off the Register) resulting from the disposal of non-statutory or suspicious mail carried out in strict accordance with this ROMP.

4. Consequences of Breach and Address Removal

4.1. Immediate Termination

Any failure to comply with this ROMP, including but not limited to the unauthorized use of the address for non-statutory mail or failure to pass ongoing KYC checks, constitutes a fundamental breach of the Master Services Agreement and grounds for immediate termination of all Services without refund.

4.2. Address Cleansing (RP07)

Upon termination or cessation of the contract, Your right to use the ROA ceases immediately. If You fail to file the statutory documents (Form AD01) with Companies House to change the address, You explicitly authorise the Agent to file Companies House Form RP07 (Application by a non-disclosure address for removal of a registered office address) to legally cleanse the public register of the unauthorized use, transferring the address to the Company's last known physical address.